delivery

 

1. DELIVERY METHODS 

1.1 Pick up at Bonita Rosabellé – FREE

From 1 to 2 day after ordering, your order will be prepared and wait for you at Bonita office

Note: The receiver need to present information of order: Name, phone number, product or payment confirmation.

1.2 Home delivery service

Bonita works with delivery companies as Viettel Post, J&T Express, Gio hang nhanh, giao hang tiet kiem...

Note: Delivery companies working day: Monday to Saturday and off in holidays. In case ordering on weekend, the staff will handle that order in the next working day. Orders will take 1-2 working day for staff to process before sending to delivery companies.

Delivery time is only estimated so delay may happen

 

A. IN VIETNAM

 

AREA

ESTIMATED TRANSIT TIME 

( DAY )

SHIPPING FEE

(VND)

Inside Ho Chi Minh City area

1-2 

Freeship

Outside Ho Chi Minh City area

2-3 

Freeship

B. WORLD

The delivery times shown below are only an estimate and do not include 1-2 business days processing time before the order gets shipped, please keep in mind delays can occur.

COUNTRY

ESTIMATED TRANSIT TIME  (WEEK)

SHIPPING FEE (USD)

Brunei
Cambodia
East Timor
Indonesia
Laos
Malaysia
Myanmar
Philippines
Singapore
Thailand

2 – 3

15.9

 

China
Hong Kong
Japan
Macau
South Korea
Taiwan

2 – 3

20.9

India
Georgia
Israel
Qatar
Saudi Arabia
Turkey
UAE

4 – 5

30.9

Austria
Belgium
France
Germany

3 – 4

25.9

Czech Republic
Hungary
Poland
Romania
Russia
Denmark
Estonia
Finland
Ireland
Latvia
Norway
Slovakia
Sweden
United Kingdom
Croatia
Greece
Italy
Portugal
Slovenia
Spain
Luxembourg
Monaco
Netherlands
Switzerland

3 – 4

30.9

Canada
USA

3 – 4

25.9

Brazil
Chile
Colombia
Costa Rica
Jamaica
Mexico
Peru
Uruguay
Venezuela

5 – 6

30.9

Australia
New Zealand

3 – 4

20.9

Ghana
Morocco
Nigeria
South Africa

5 – 6

30.9

 

*Please note that due to the recent pandemic, there may be some unexpected delay which is out of our control, we apologize in advance for any inconvenience caused. We will always try our best to work closely with the delivery provider to make sure your parcel arrives within the expected timeline.

2. DELIVERY PROBLEMS

If you experience any problems with your delivery, please contact us by email at bonitarosabelle@gmail.com or direct message us through Facebook/ Instagram. Once the parcel has been delivered to the delivery company, the control is not in our hands anymore and in shipping carriers instead. So please make sure you do the following right to prevent the problems.

  • Provide correct address for delivery
  • The address for delivery is accessible
  • Make sure there is someone is available to collect the parcel